Privacy policy
Last updated: Septempber 2025
Effective Date: April 15, 2026
Welcome to Whole.ai (“Whole.ai,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website, mobile app, and related services (collectively, the “Services”).
By using Whole.ai, you agree to this Privacy Policy.
1. Information We Collect
Information You Provide
We may collect information you provide directly, including:
Name
Email address
Username
Profile details
Password (encrypted where applicable)
Billing details (if paid plans are offered)
Messages, files, tasks, projects, or meeting content
Support requests and communications
Information Collected Automatically
We may automatically collect:
IP address
Device information
Browser type
Operating system
App version
Usage data
Log data
Crash reports
Cookies and similar technologies
AI Feature Data
If you use AI-powered tools, we may collect prompts, inputs, outputs, feedback, and usage metadata to provide and improve those features.
2. How We Use Information
We use your information to:
Provide and maintain the Services
Create and manage accounts
Enable communication, meetings, and collaboration tools
Process payments
Improve performance and user experience
Improve AI features where legally permitted
Detect fraud, abuse, and security risks
Respond to support requests
Send important updates
Comply with legal obligations
3. How We Share Information
We do not sell your personal information.
We may share information with:
Service Providers
Trusted third parties who help operate our Services, such as:
Hosting providers
Analytics providers
Payment processors
Email services
Customer support platforms
AI infrastructure providers
Legal Requirements
If required by law or necessary to protect rights, safety, or security.
Business Transfers
In connection with a merger, acquisition, financing, or sale of assets.
4. Data Retention
We retain information only as long as necessary to:
Provide the Services
Meet legal obligations
Resolve disputes
Enforce agreements
Improve security and operations
We may delete or anonymize data when no longer needed.
5. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate data
Delete your data
Export your data
Object to certain processing
Withdraw consent where applicable
To make a request, contact us at: support@whole.ai
6. Security
We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no system is completely secure.
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Keep you signed in
Save preferences
Analyze usage
Improve functionality
Enhance security
You can control cookies through your browser settings.
8. Third-Party Services
Whole.ai may integrate with third-party tools such as video, chat, storage, analytics, or AI providers. These services may have their own privacy policies.
We are not responsible for third-party practices outside our control.
9. International Data Transfers
Your information may be processed in countries other than your own. By using the Services, you consent to such transfers where permitted by law.
10. Children’s Privacy
Whole.ai is not intended for children under the age required by applicable law without appropriate consent. We do not knowingly collect children’s personal data unlawfully.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
Whole.ai
Email: whole.ai.app@gmail.com
Website: https://whole.ai
